Our Services
Navigating Owners Corporations (formerly known as body corporates) demands expertise, and that’s where we shine.
At Ross-Hunt Real Estate, we oversee a diverse portfolio of over 1100 Owners Corporations spanning residential, commercial, retail, and industrial properties throughout Melbourne.
Throughout our 50 years in business, we have successfully managed the full spectrum of Owners Corporation challenges and those experiences have been woven into the fabric of our operations today. Our dedicated team provides specialised advice and tailored service to each Owners Corporation. Every property benefit from a designated portfolio manager, who is supported by a team of accountants, receptionists, and administrative professionals. This collaborative approach ensures a seamless continuity of service, allowing us to meet the unique needs of every client with precision and care.
Owners Corporation Management Services
Meetings
To convene and attend annual general and special general meetings.
To prepare an agenda for meetings.
To conduct meetings and chair on request.
To record and distribute minutes of meetings and forward to all members.
Financial Functions
To invoice, receipt and bank all fees and levies.
To pay accounts on behalf of the Owners Corporation.
To maintain insurance cover as required by the Act
To arrange for periodical assessment of insurance requirements
To assist with submitting and handling of insurance claims on the owners/owners corporation’s behalf including arranging quotes/works where required
To hold all Owners Corporation funds into a separate Trust Account and to invest funds in the Owners Corporation name when instructed to do so by the Owners Corporation.
To impose and collect interest for the Owners Corporation on outstanding contributions and levies where applicable.
To render fee notices and final notices to owners for monies due to the Owners Corporation.
To maintain an up-to-date financial record of the Owners Corporation.
To prepare financial statements and budget estimates for each annual general meeting.
Repairs and Maintenance
To act and follow up on requests for repairs and maintenance issued by the Owners Corporation.
To inspect the property annually for the purposes of familiarisation with the general appearance of the property.
To provide general guidance on the responsibilities of the Owners Corporation and Lot owners for repairs to and maintenance of the property in accordance with the Plan of Subdivision/Plan of Strata Subdivision.
To provide general guidance to the Owners Corporation as to its responsibilities to maintain the Common Property and services for which the Owners Corporation is responsible so that the Owners Corporation can attain the highest standards in meeting those obligations.
To arrange for any repairs and maintenance requested by the Owners Corporation to be carried out, arrange specifications where applicable, obtain quotations, obtain authorisation and to raise financial levies when required.
Conflict Resolution:
To guide members on their rights and duties.
To assist where possible and reasonable in dispute resolution.
Records & Documents
To attend promptly to correspondence and general administrative matters for the Owners Corporation.
To maintain the Owners Corporation register.
To keep any other records the Owners Corporation is required to maintain in accordance with the Act and the Regulations.
To guide the Owners Corporation on Rules. Arrange, following making or amendment of rules, lodgement of copy of the rules or a consolidated copy of the rules with the Registrar of Titles.
The Ross-Hunt Advantage
All-Inclusive Fees: At Ross-Hunt, we pride ourselves on our all-inclusive fee structure. We don't believe in adding extra charges for standard operations such as correspondence, postal ballots, insurance claims, or maintenance coordination. Additional fees are only applicable in exceptional circumstances, such as VCAT attendance or additional meetings.
Full-Time Receptionists: Our office boasts two dedicated full-time receptionists who expertly handle inquiries and provide seamless support during our business hours, Monday through Saturday. Their presence ensures smooth coordination of services, especially in situations when your manager may be unavailable due to property visits or meetings.
24/7 In-House Emergency Calls: We offer 24/7 in-house emergency call services, providing immediate assistance and ensuring peace of mind around the clock.
Family-Owned & Operated Business: Benefit from personalized attention, deep-rooted values, and a commitment to long-term relationships. As a family business, we offer a unique blend of expertise, continuity, and trustworthiness that fosters a strong sense of partnership and reliability with our clients.